On that page you'll see multiple files and you only need the one named CiscoIPCommunicatorSetup.EXE Here is the Cisco Softphone download link: If you've never used our VPN services, that information is located here: If you are already familiar with how to open a VPN connection you can proceed to STEP 2 below. To use the Cisco Softphone, you must first open a VPN connection. If you currently have your calls being forwarded to another number, you may need my assistance to remove that forward. This software emulates your office phone and uses your assigned phone number to make and receive calls using your computer. You requested a Cisco Softphone and it has been configured for you and is ready for you to download. Cisco IP Communicator (Softphone) Information
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